Terms and Conditions for Accommodation

A person who intends to apply for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:

If a Guest requests to extend their stay beyond the date specified in Subparagraph (b) of the preceding paragraph during their stay, the Hotel shall process such request as a new application for an Accommodation Contract at the time the request is made.

An Accommodation Contract shall be established when the Hotel accepts the application mentioned in the preceding Article. However, this shall not apply when the Hotel proves that it has not accepted the application.

When an Accommodation Contract has been established under the provisions of the preceding paragraph, the Guest shall pay an application fee set by the Hotel, up to the amount of the Basic Accommodation Charges for the accommodation period (or for 3 days if the period exceeds 3 days), by the date designated by the Hotel.

The application fee shall first be applied to the final accommodation charges to be paid by the Guest. In the event that situations applying the provisions of Article 6 and Article 18 arise, it shall be applied first to the penalty fees and then to compensation charges. Any remaining balance shall be refunded at the time of payment of charges under Article 12.

If the Guest fails to pay the application fee specified in Paragraph 2 by the date designated by the Hotel pursuant to the same paragraph, the Accommodation Contract shall lose its validity. However, this applies only if the Hotel notified the Guest to that effect when designating the payment due date for the application fee.

Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no application fee after the contract has been established.

If the Hotel did not request the payment of the application fee as set forth in Paragraph 2 of the preceding Article or did not specify a payment due date when accepting the application for the Accommodation Contract, it shall be treated as having accepted the special contract mentioned in the preceding paragraph.

The Hotel may decline to enter into an Accommodation Contract in any of the following cases:

The Guest may cancel the Accommodation Contract by notifying the Hotel.

If the Guest cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest (except when the Hotel designated a due date for the application fee pursuant to Article 3, Paragraph 2 and the Guest canceled prior to payment), the Hotel shall charge a cancellation fee as set forth in Attached Table No. 2. However, if the Hotel agreed to a special contract as per Article 4, Paragraph 1, this applies only if the Hotel informed the Guest of their obligation to pay the cancellation fee upon canceling.

If the Guest does not arrive by 9:00 PM (21:00) on the day of stay (or 2 hours after the estimated arrival time if explicitly stated in advance) without contacting the Hotel, the Hotel may consider the Accommodation Contract to have been canceled by the Guest.

The Hotel may cancel the Accommodation Contract in any of the following cases:

If the Hotel cancels the Accommodation Contract pursuant to the preceding paragraph, no refund will be provided for accommodation services that have not yet been provided to the Guest.

The Guest shall register the following items at the front desk of the Hotel on the day of arrival:

If the Guest intends to pay the charges mentioned in Article 12 by traveler’s checks, accommodation vouchers, credit cards, or other non-currency methods, they shall present them in advance at the time of registration.

The hours during which the Guest may occupy a room at the Hotel are from 4:00 PM (16:00) to 10:00 AM the following morning. However, in the case of continuous stays, the Guest may use the room all day, excluding the arrival and departure dates.

The Hotel may respond to room usage outside the hours specified in the preceding paragraph. In such cases, the following additional charges will apply:

The Guest shall comply with the Usage Rules established by the Hotel within the premises.

The main business hours of the Hotel’s facilities are as follows. Detailed business hours for other facilities are provided in brochures or posted in various areas:

The hours specified above may be temporarily changed when necessary and unavoidable. In such cases, guests will be notified by appropriate means.

The breakdown of accommodation charges, etc., to be paid by the Guest is set forth in Attached Table No. 1.

Payment of accommodation charges, etc., under the preceding paragraph shall be made in currency or via alternative methods approved by the Hotel (such as credit cards) at the time of the Guest’s departure or upon request by the Hotel.

Once the Hotel has offered a guest room to the Guest and made it usable, accommodation charges will still be collected even if the Guest voluntarily chooses not to stay.

The Hotel shall compensate the Guest for any damage caused to the Guest in the performance of or non-performance of the Accommodation Contract and related agreements. However, this shall not apply if the damage is not attributable to reasons belonging to the Hotel.

When the Hotel is unable to provide the contracted room, it shall, with the consent of the Guest, arrange other accommodation facilities under conditions as similar as possible.

Notwithstanding the provisions of the preceding paragraph, if the Hotel cannot arrange other accommodations, it shall pay compensation equivalent to the cancellation fee to the Guest, which shall be applied toward damages. However, if the inability to provide a room is not due to reasons attributable to the Hotel, no compensation fee will be paid.

In the event of loss, damage, or destruction of articles, cash, or valuables deposited at the front desk by the Guest, the Hotel shall compensate for the damage, except in cases of force majeure. However, for cash and valuables, if the Hotel requests a declaration of their type and value and the Guest fails to do so, the Hotel shall compensate up to a maximum limit of 150,000 yen.

For articles, cash, or valuables brought into the Hotel by the Guest that were not deposited at the front desk, the Hotel shall compensate for damage caused by willful misconduct or negligence on the part of the Hotel. However, if the type and value were not declared in advance, the Hotel’s liability shall be limited to a maximum of 100,000 yen, unless the damage was due to willful misconduct or gross negligence by the Hotel.

If the Guest's luggage arrives at the Hotel prior to their stay, the Hotel will take responsibility for storing it only if approved prior to arrival, and hand it over at the front desk when the Guest checks in.

If a Guest leaves luggage or belongings behind at the Hotel after checking out and the owner is identified, the Hotel will contact the owner and request instructions. If there are no instructions or the owner cannot be identified, the Hotel will store the item for 7 days (including the date of discovery) and then report/deliver it to the nearest police station.

The Hotel's liability regarding the custody of luggage or belongings in the preceding two paragraphs shall conform to Article 15, Paragraph 1 for Paragraph 1, and Article 15, Paragraph 2 for Paragraph 2.